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Publication Name: Wiley & Sons, Incorporated, John
Book Title: Business Process Mapping Workbook : Improving Customer Satisfaction
Number of Pages: 272 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Publication Year: 2009
Item Height: 0.8 in
Topic: Customer Relations, Management, Auditing
Illustrator: Yes
Genre: Business & Economics
Item Weight: 16.8 Oz
Author: Paulette J. Keller, J. Mike Jacka
Item Length: 9.9 in
Item Width: 6.9 in
Format: Trade Paperback