Description: The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.This new edition addresses issues that have arisen in recent years. You’ll learn how to:Respond when someone initiates aCrucial Conversationwith youIdentify and address the lag time between identifying a problem and discussing itCommunicate more effectively across digital mediumsWhen stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again. Shipped the next day 4/18/24
Price: 13.59 USD
Location: Pettus, Texas
End Time: 2024-12-19T16:27:25.000Z
Shipping Cost: 4.63 USD
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Brand: Unbranded
MPN: Does not apply
Edition: 3
Book Title: Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition
Number of Pages: 304 Pages
Language: English
Publisher: Mcgraw-Hill Education
Publication Year: 2021
Topic: Training, Skills, General, Management
Item Height: 1 in
Illustrator: Yes
Genre: Business & Economics, Psychology
Item Weight: 12.6 Oz
Author: Kerry Patterson, Ron Mcmillan, Al Switzler, Emily Gregory, Joseph Grenny
Item Length: 9 in
Item Width: 6 in
Format: Trade Paperback
