Description: This book has been read but is still in like new condition with no markings. Table of Contents:Preface 1 What's a Crucial Conversation? 2 Mastering Crucial Conversations PART I WHAT TO DO BEFORE YOU OPEN YOUR MOUTH 3 Choose Your Topic 4 Start with Heart 5 Master My Stories PART II HOW TO OPEN YOUR MOUTH 6 Learn to Look 7 Make It Safe 8 STATE My Path 9 Explore Others' Paths 10 Retake Your Pen PART III HOW TO FINISH 11 Move to Action 12 Yeah, But 13 Putting It All Together Notes Index
Price: 9.99 USD
Location: Byron Center, Michigan
End Time: 2024-12-09T22:15:55.000Z
Shipping Cost: 4.63 USD
Product Images
Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
Refund will be given as: Money Back
Edition: 3
Book Title: Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition
Number of Pages: 304 Pages
Language: English
Publisher: Mcgraw-Hill Education
Topic: Training, General
Publication Year: 2021
Item Height: 1 in
Illustrator: Yes
Genre: Psychology, Business & Economics
Item Weight: 12.6 Oz
Author: Kerry Patterson, Ron Mcmillan, Al Switzler, Emily Gregory, Joseph Grenny
Item Length: 9 in
Item Width: 6 in
Format: Trade Paperback