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Book Title: Defusing the Angry Patron : A How-to-Do-It Manual for Librarians
Number of Pages: 99 Pages
Publication Name: Defusing the Angry Patrón : a How-To-Do-It Manual for Librarians
Language: English
Publisher: Neal-Schuman Publishers, Incorporated
Subject: Customer Relations, Library & Information Science / General, Self-Management / Anger Management (See Also Family & Relationships / Anger)
Publication Year: 2000
Item Height: 0.3 in
Item Weight: 11.9 Oz
Type: Textbook
Author: Rhea Joyce Rubin
Subject Area: Language Arts & Disciplines, Self-Help, Business & Economics
Item Length: 11 in
Item Width: 8.5 in
Series: How-To-Do-It Manuals Ser.
Format: Hardcover
