Description: Management: Meeting & Exceeding Customer Expectations - 10th Edition - 1DayShip Condition of textbook is authentic, accceptable with wear to cover/spine. Clean pages, no marks or writing Ships USPS Ground for Free within 24 Hours Guaranteed The tenth edition of MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS is a comprehensive survey of the principles and practices of management as they are currently being applied in the United States and around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: (1) the never-ending effort by managers and organizations to meet or exceed customers' needs and (2) the need organizations and their people have to be guided by effective leadership. An underlying theme of this edition is Enterprise 2.0, meaning the use of social media in business.
Price: 19.95 USD
Location: Douglasville, Georgia
End Time: 2025-01-08T19:40:17.000Z
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Restocking Fee: No
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Number of Pages: 744 Pages
Language: English
Publication Name: Management
Publisher: Cengage South-Western
Subject: Skills, Decision-Making & Problem Solving, Management
Item Height: 1.3 in
Publication Year: 2012
Item Weight: 51.3 Oz
Type: Textbook
Subject Area: Business & Economics
Author: Warren R. Plunkett, Gemmy S. Allen, Raymond F. Attner
Item Length: 10 in
Item Width: 8.3 in
Format: Hardcover