Description: This listing is for one PHTC01 Napoleon Grills thermocouple. Condition is "new." Policies: Part number can be tricky. We would like to encourage our customers to buy the CORRECT part the FIRST time. Our listings are set up to not accept returns, but under many circumstances, we will accept returns with approval. We discourage buying a part to see if it fixes your problem and returning it if it doesn’t. This is especially true with electronic items. Brand new electronic items will NOT be returned if installed or connected, and all electronic items may be subject to a restocking fee. Since we are a small business without the resources of national companies, returns are evaluated on a case-by-case basis. We often have free shipping on our listings, which simply means that shipping costs are paid by the seller, not the buyer. Sometimes shipping costs represent a sizable percentage of the price of an item. For this reason, if a return is approved, the buyer will be responsible for return shipping costs, and for items with “free shipping,” the original shipping cost (paid by us) will also be deducted from the refund amount. If you need to return an item, please do NOT request a return through eBay, but instead please send us a message for return instructions. This is because eBay is structured to reflect the policies of large companies’ return policies and assumes sellers are able to absorb the costs of shipping, which is not the case for a business of our size.We STRONGLY encourage checking with us first if you are unsure of a part’s compatibility with your unit. To do this, please send us your unit’s full model number or a picture of your unit’s model number. If you’d like to look up your own part number, we’d recommend using “searspartsdirect.com” to find an exploded diagram of your unit. If our part won’t fit your unit, we will do our best to provide you with the correct part number for your unit. Accidentally buying the wrong product and needing to return it doesn’t help anybody (except maybe the USPS). Our goal is to do honest business by helping our customers however we can, even if that means not selling you a part because we don’t have what you need. Please do not hesitate to contact us with any questions or concerns regarding our products, services or policies. We generally ship orders M-F mornings. Orders placed during the afternoon/evenings/weekends will generally ship on the next business day. Questions will be answered as timely as possible. Please note that questions asked on evenings/weekends/holidays may not receive a response until the next business day.
Price: 12 USD
Location: Mankato, Minnesota
End Time: 2025-01-18T21:35:48.000Z
Shipping Cost: 0 USD
Product Images
Item Specifics
All returns accepted: ReturnsNotAccepted
Model: PHTC01 Napoleon
Type: Thermocouple
MPN: PHTC01
Brand: Napoleon
