Description: Service Encounters in Tourism, Events and Hospitality : Staff Perspectives, Hardcover by Firth, Miriam, ISBN 1845417275, ISBN-13 9781845417277, Like New Used, Free shipping in the US "This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapterincludes learning objectives, questions and summaries"--
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Book Title: Service Encounters in Tourism, Events and Hospitality : Staff Per
Number of Pages: 208 Pages
Publication Name: Service Encounters in Tourism, events and Hospitality : Staff Perspectives
Language: English
Publisher: Channel View Publications, The Limited
Publication Year: 2020
Item Height: 0.6 in
Subject: Human Resources & Personnel Management, Industries / Service, Earth Sciences / Geography, Industries / Hospitality, Travel & Tourism
Type: Textbook
Item Weight: 17.4 Oz
Author: Miriam Firth
Item Length: 9.2 in
Subject Area: Science, Business & Economics
Item Width: 6.2 in
Series: Aspects of Tourism Ser.
Format: Hardcover
