Description: Title: The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift Author: Mehta, Nick Publisher: Wiley Binding: Hardcover Pages: 384 Dimensions: 9.10h x 6.40w x 1.50d Product Weight: 1.25 lbs. Language: English ISBN: 9781119572763 If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer. Shows leaders how their digital implementations will make them more Amazon-like Helps you deliver recurring revenue Shows you how to embrace customer retention Demonstrates the importance of "churning" less Get that competitive advantage in the most relevant and important arena today--making and cultivating happy customers. Ships Fast From The USA! Authorized Dealer
Price: 30.99 USD
Location: Milwaukee, Wisconsin
End Time: 2024-12-28T20:39:32.000Z
Shipping Cost: 9.95 USD
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Restocking Fee: No
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Book Title: Customer Success Economy : Why Every Aspect of Your Business Model Needs a Paradigm Shift
Number of Pages: 384 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Publication Year: 2020
Topic: Leadership, Commerce, General, Strategic Planning
Item Height: 1.5 in
Genre: Business & Economics
Item Weight: 20 oz
Item Length: 9.1 in
Author: Allison Pickens, Nick Mehta
Item Width: 6.6 in
Format: Hardcover
