The New Gold Standard: 5 Leadership Principles for Creating a Legendary...

Description: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Michelli, Joseph A. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less

Price: 8.1 USD

Location: Aurora, Illinois

End Time: 2024-10-19T03:05:32.000Z

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Item must be returned within: 30 Days

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Binding: Hardcover

Weight: 1 lbs

Product Group: Book

IsTextBook: No

Book Title: New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Number of Pages: 304 Pages

Language: English

Publisher: Mcgraw-Hill Education

Publication Year: 2008

Item Height: 1.1 in

Topic: Training, Leadership, Total Quality Management, Organizational Behavior, Personal Success, Customer Relations, Industries / Hospitality, Travel & Tourism

Illustrator: Yes

Genre: Business & Economics

Item Weight: 15.4 Oz

Author: Joseph A. Michelli

Item Length: 8.6 in

Item Width: 6.3 in

Format: Hardcover