The New Gold Standard by Joseph A. Michelli - Hardcover - Free Postage 🚚

Description: Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other.

Price: 14.95 AUD

Location: Kilsyth, VIC

End Time: 2024-12-19T07:20:17.000Z

Shipping Cost: 9.77 AUD

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Item Specifics

Restocking fee: No

Return shipping will be paid by: Buyer

Returns Accepted: Returns Accepted

Item must be returned within: 30 Days

Personalised: No

Book Title: The New Gold Standard

Signed: No

Ex Libris: No

Narrative Type: Non-Fiction

Publisher: McGraw-Hill

Original Language: English

Intended Audience: Adults

Inscribed: No

Vintage: No

Publication Year: 2008

Type: Self Help

Format: Hardcover

Language: English

Author: Joseph A. Michelli

Features: Dust Jacket

Genre: Business, Economics & Industry

Topic: Management

Country/Region of Manufacture: United States

Number of Pages: 286