Unreasonable Hospitality: The Remarkable Power of Giving People More Than They E

Description: Unreasonable Hospitality by Will Guidara Learn the surprising power of delivering beyond your customers expectations.THE NEW YORK TIMES BESTSELLERAS SEEN ON THE HIT TV SHOW THE BEAREssential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room-and memorable, over-the-top, bespoke hospitality. Guidaras team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more-not less; and the magic that can happen when a busser starts thinking like an owner.Today, every business can choose to be a hospitality business-and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industrys most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do-for ourselves, the people we work with, and the people we serve. FORMAT Hardcover CONDITION Brand New Author Biography Hailing from Sleepy Hollow, New York, Will Guidara has been immersed in the restaurant industry since the age of thirteen. He is a graduate of the school of hotel administration at Cornell University and attended culinary school in the north of Spain. Guidara trained in the dining rooms of Tribeca Grill, Spago, and Tabla and opened the restaurants at the Museum of Modern Art before becoming the general manager of Eleven Madison Park in 2006. Review Guidara makes his nonfiction debut with an enthusiastic guide for leaders [and asserts] sage advice about leadership. * Kirkus Review *Any organization would benefit from his thinking. * Simon Sinek *Will Guidara weaves heartfelt stories and keen observations to illustrate how purposeful, no-holds-barred hospitality satisfies our essential need to belong. An exceptional book for anyone or any organization aiming to excel at human connection. * Danny Meyer, CEO of Union Square Hospitality Group and author of Setting the Table *In this book, Will Guidara shows us how to lead and to serve at the next level by building a foundation of hospitality, and creating a people-first "working together" culture. Its an inspiring book for businesses in every industry. * Alan Mulally, former CEO of Boeing and Ford *Working alongside Will Guidara is the ultimate masterclass in how to thoughtfully improve the lives of those around you. He is now sharing his truly remarkable gift with the world in this keenly observant and heartfelt must-read, for anyone looking to stand out from the pack. * Dan Levy, Emmy® award winning writer, actor, director, and producer of Schitts Creek * Details ISBN152914681X Author Will Guidara Publisher Ebury Publishing Year 2024 ISBN-13 9781529146813 Format Hardcover Publication Date 2024-01-25 Imprint Ebury Edge Subtitle The Remarkable Power of Giving People More Than They Expect Country of Publication United Kingdom Audience Tertiary & Higher Education UK Release Date 2024-01-25 Pages 288 DEWEY 338.4791 ISBN-10 152914681X Alternative 9781529937541 We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:158004547;

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